Introduction

HillStaytion prioritizes your digital safety. We collect sensitive information such as your phone details, address, bank account numbers, and government verification IDs when you book our services. This information is used solely for business purposes and is protected with strict security measures.

 

This privacy policy explains how we collect, use, and protect your information through our website, https://www.hillstaytion.com/. It applies only to information collected through our website. HillStaytion may update this policy periodically. We will notify you of any changes on our website before they take effect. We recommend reviewing this page regularly for the latest information on our privacy practices. Unless defined otherwise, terms in this policy have the same meanings as in our Terms of Service.

 

Purpose of Information Collection

We collect information to provide better services and improve continuously through guest feedback. This helps us ensure a smooth user experience on our website and services.

 

International Transfer of Information

If you are outside India and use our services, your personal information will be transferred to and processed in India. By consenting to this policy and submitting your information, you agree to this transfer.

 

Personally Identifiable Information (PII)

When you register and book with us through our website, we request personally identifiable information (PII), such as your name, phone number, email address, Aadhaar Number, Passport number, social security number (SSN), and home postal address. This excludes credit card numbers or billing information, which may be requested for processing transactions.

 

You can register on our website by logging into third-party accounts (e.g., Facebook, LinkedIn, Google+). By linking your HillStaytion account with these accounts, you allow us to access and store information from them, which will be available through your HillStaytion account.

 

We use your personal information to provide services, complete transactions, and respond to inquiries. We may also contact you with newsletters, marketing materials, and other information. If you no longer wish to receive such communications, follow the unsubscribe instructions in any communication or update your notification preferences. We may also use your personal information to contact you about your use of the service.

 

Sensitive Personal Information (SPI)

Sensitive Personal Information (SPI), as defined by Section 43a of the Indian IT Act 2000, is protected with reasonable security measures. User passwords are encrypted and unknown to us. Bank account details of hosts are collected to facilitate payments and are shared only with our bankers for funds transfers. We do not store credit card information, which users enter directly on the payment gateway's page. No other SPI is collected, stored, or processed by us.

 

Log Data

Our servers automatically record information sent by your browser when you visit our site and application ("Log Data"). This may include your computer's IP address, browser type, pages visited, time spent on those pages, actions performed, information searched, access times, and dates. We use this data to monitor and analyze usage, improve functionality and user experience, and tailor the site and application to visitor needs.

 

Cookies

We use "cookies" to collect information. A cookie is a small data file transferred to your computer's hard drive for record-keeping purposes. Cookies save login information for future logins and enable certain site and application features. Third-party advertisers may also place or read cookies on your browser. You can instruct your browser to stop accepting cookies or prompt you before accepting a cookie. If you do not accept cookies, you may not be able to use all features of the site or application.

 

Web Beacons

Our site and application may contain electronic images known as Web beacons, used along with cookies to compile aggregated statistics on site and application usage. They may also be used in emails to track which emails and links have been opened, helping us gauge the effectiveness of our communications and marketing campaigns.

 

Emailing Via a HillStaytion Account

You can communicate with HillStaytion members through the "Contact Host" feature. If you use our referral service to ask a friend for a recommendation, we will request your friend's email address and send them a one-time email inviting them to visit the site and/or application. We store this information solely for sending this one-time email. You can import contacts from your email address book to invite them to send you a recommendation. We collect but do not store the username and password for the email account you wish to import contacts from, using it for that purpose only.

 

Phishing

HillStaytion will never request your credit card information, HillStaytion account ID, login password, or national identification numbers in an unsecured or unsolicited email or telephone communication.

Information Sharing and Disclosure

 

Overview

Our site, application, and service facilitate the listing and booking of accommodations. Listings are made available via the site, application, and service by hosts. Listings, ratings, reviews, and profile information of hosts and guests are visible to any HillStaytion user.

 

HillStaytion Members and Users

When you create a HillStaytion account, we set up a profile page for you, including your first name. You can select the personal information to include on your profile page. We display your profile information publicly via the site and application, and with your permission, on third-party sites. Any information you choose to provide on your profile will be publicly visible to all HillStaytion users.

 

Listings

If you post a listing, it may be published publicly via the site and application and enabled for publication on third-party websites through an HTML "widget." We may also display the geographical location of your listing on a map so that potential guests can see the general area and neighborhood. Your actual street address will not be disclosed until you confirm a transaction with another member.

 

Aggregate and Non-Identifying Information

We may share aggregated, non-identifying information and log data with third parties for industry analysis, demographic profiling, and other purposes. This shared information will not contain your personal information.

 

Service Providers

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform site and application-related services, or assist us in analyzing how our site, application, and service are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Legal Compliance

HillStaytion cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as necessary or appropriate to respond to claims and legal processes, protect the property and rights of HillStaytion or a third party, ensure public safety, or prevent illegal or unethical activities.

 

Business Transfers

HillStaytion may sell, transfer, or share some or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.

 

Managing Your Information

Members can review, update, correct, or delete personal information in their registration profile by editing their profile. If you want to cancel your HillStaytion account, please contact us. We will try to accommodate your request if we do not have a legal obligation or legitimate business reason to retain the information in your account. If you cancel your HillStaytion account, any reviews you have posted will remain publicly viewable.

 

Links to Other Websites

Our site and application contain links to other websites. If you click on an advertiser's banner ad or another third-party link, you will be directed to that third party's website. We do not endorse or represent any third party or their privacy or information security practices. We encourage you to read the privacy policies of the websites you visit.

 

Collecting Testimonials

With your consent, we may post your testimonial on the site and application along with your name. If you want your testimonial removed, please contact us.

 

Children's Privacy and Safety

The site and application are not directed to individuals under 18 years. We do not knowingly or on-purpose collect personally identifiable information from children under 14. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us. If we become aware that a child under 14 has provided us with personal information, we will delete it from our files.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or through our website, https://www.hillstaytion.com/.